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Shipping policy

Order processing

Orders placed before 6pm Monday to Friday (except public holidays) are processed immediately and are scheduled for collection the next day. 

Shipping options

We offer a fast and reliable delivery service with J&T Express for domestic shipping in Singapore.

Shipping costs

Delivery cost is S$4.95 for all orders below S$100. Free delivery is available for all orders above S$100.

Delivery

Most orders in Singapore are delivered between 24 and 48 hours after collection (except weekends and public holidays).

Order tracking details

Once your order shipment is created, you will receive an email with the tracking details.

Please note that whilst we make all efforts to make sure we provide the best possible delivery experience, there might be situations outside our control that might impact the delivery of your order.

Failed Deliveries

The courier will attempt delivery up to two times, and will try to contact you via SMS, WhatsApp or by phone call on the day of delivery.

If both attempts are unsuccessful, your order will be returned to us. A refund will be issued.

Cash on Delivery

We do not offer cash on delivery, all orders must be fully paid using the payment methods available on our website for them to be shipped.

Please get in touch with us if you have any questions:

belantara@belantara.world

+65 8804 8509